Intuit features a Terrible system in place that forces prospects to enter info on the assist website to obtain a customer support phone number and incident number.
I happen to be using Turbo Tax for the final twenty years or so. Hardly ever experienced any difficulties all along. Hence continue on to employ their solutions as usual. But this 12 months practically nothing is working for me. I finalized my tax returns & finally I thought I used to be done, when I attempted to transmit, I had been struggling to transmit my returns.
Anyone who prefers self-guided navigation will likely be fired up to find out that TurboTax has reorganized the software program to make it much easier to navigate than previously.
This a criticism, and prime administration should produced mindful of this criticism, In particular due to the fact buyers pay out major $ to make use of this software as well as considerably reaching implications of incorrect taxes that should be crammed for this reason error. It absolutely was pretty inconvenient and time-consuming for me to figure out correcting the mistake. To really make it less difficult, your software program method must state just in case types are improperly or not stuffed out, you ought to just open that variety and correctly fill it out. Thanks to your thought of the subject.
The TurboTax 2017 solution line addresses all The idea, and includes rave reviews as the best offering tax application out there now, a rating they've held for many years.
Was hung up on twice tonight. Had a fraudulent 2012 tax return submitted via TurboTax and have experimented with for a month to receive my account flagged for fraud with no luck. Also They can be now attempting to bill me for the online service my hackers used. Definitely….. How can I report fraud on my account when not a soul will transfer me to that Division.
I am sitting right here on keep awaiting a customer service representive now for thirty minutes….what normally takes so extensive so that you can answer the phone?
I've experienced issues with the submitting, knowledge my status, ben instructed that my ss quantity has actually been utilized etcetera. I can't get any person in customer support to find out if it is an identification trouble or perhaps a software package problem.
The alleged "expert" gave me negative and Erroneous advice! Which ended with me needing to file an amended tax return. I identified as TT for just a refund with the alleged "skilled" support since it was wrong and so they informed me that While it took all of 12 seconds to remove the money from my bank account to buy it, it will acquire them three months to difficulty a refund with the provider. Consider.
We filed our taxes thru TurboTax on April 10, 2017. Our NC state tax was acknowledged that day like payment data to pay our condition taxes. On July fourteen, 2018 we obtained a detect that our condition taxes were not paid with late costs and penalties. TurboTax did not post our payment. I contacted TurboTax. The customer service agent tried to assist.
As by far the most comprehensive and reliable tax software package on the market, the stats ought to promote you all by themselves. Reality is, TurboTax dominates the tax program income every year as more people return as repeat customers to work with their software package time and again yet again.
I submitted in 2013 I was hunting for a smaller refund I acquired my card but no income.I waited so extensive I'd overlooked about it listed here it's 2014 And that i’m filing once more but with a unique tax service I nevertheless haven’t received final many years refund.
my account has long been hacked! Ive been on line for forty minutes and was disconnected! Seriously???????????????
Customer service is non-existent with Turbo tax and all telephone quantities usually do not perform. Ideal you search for another service than squander time getting in contact with.